Report an Issue and Privacy Policy

Report an Issue

To help understand and fix an issue, please:

The debug session option located in the menu Help -> Debug -> Create a debug session:

Activating it will create a log file that you can share with us to better understand the issue you're having.

This option only is active while Keka is opened and will be deactivated automatically on the next Keka launch. Also can be deactivated manually.

You can see all the debug logs created using the menu Help -> Debug -> Open logs folder:

The current used log file will be automatically selected in Finder once you click Open logs folder.

That folder will be located at: ~/Library/Containers/com.aone.keka/Data/Library/Application Support/Keka/Logs/

You can safely remove all the log files in that folder if they are no more needed.

The updated version of this document will be hosted at 👉 https://privacy.keka.io

But basically it will say something like Keka does not send or store any kind of data from your computer. 😉

Content source: Keka official GitHub Wiki (https://github.com/aonez/Keka/wiki)