[CHAPTER 19] If You’re Always Picking the Wrong People The Commitment Conversation [CHAPTER 19] [How to Take Your Relationship to the Next Level] “B ut, Mel. . . they are gi...
[CHAPTER 15] Use Your Influence The ABC Loop 1. The Ground Rules: Using the ABC Loop 2. The Prep Work: Using the “5 Whys” Method THE ABC LOOP Step A: APOLOGIZE, then ASK open-e...