Error Codes·续1

Error code: 1103

  • Error message: Failed to access media device
  • Possible reason: Browser permissions were denied or device is in use by another application.
  • Possible solution: Grant browser permissions and ensure the device is not being used by another application.

Error code: 1104

  • Error message: Invalid device configuration
  • Possible reason: The device configuration provided is invalid or incompatible.
  • Possible solution: Verify the device configuration and ensure it meets the required specifications.

Error code: 1105

  • Error message: Screen share not supported
  • Possible reason: Browser does not support screen sharing or permissions were denied.
  • Possible solution: Use a supported browser (Chrome, Edge, Firefox) and grant screen share permissions.

Error code: 1106

  • Error message: Action not permitted without joining room
  • Possible reason: The participant attempted to perform an action that requires them to join the meeting first.
  • Possible solution: The participant must first join the meeting using meeting.join() before attempting the action again.

Participant

Error code: 1200

  • Error message: Internal exception
  • Possible reason: An unexpected error occurred within the Participant module.
  • Possible solution: Check the logs for more details and retry the operation. If you continue to experience issues, please reach out to Cloudflare support.

Error code: 1201

  • Error message: Permission denied
  • Possible reason: The participant does not have the required permissions to perform the action.
  • Possible solution: Verify the participant's permissions in their respective preset and try again.

Error code: 1202

  • Error message: Participant not found
  • Possible reason: The specified participant ID does not exist in the meeting.
  • Possible solution: Verify the participant ID and ensure they have joined the meeting.

Error code: 1203

  • Error message: Cannot perform action on self
  • Possible reason: Attempted to perform an action on yourself that should target other participants.
  • Possible solution: Use the appropriate meeting.self methods for self-actions.

Error code: 1204

  • Error message: Invalid participant ID
  • Possible reason: The participant ID format is invalid.
  • Possible solution: Ensure you're using a valid participant or peer ID.

Error code: 1205

  • Error message: Participant already exists
  • Possible reason: Attempted to add a participant that is already in the meeting.
  • Possible solution: Check if the participant has already joined before attempting to add them.

Error code: 1206

  • Error message: Max participants limit reached
  • Possible reason: The meeting has reached its maximum participant capacity.
  • Possible solution: Wait for participants to leave or upgrade your plan for higher limits.

Error code: 1207

  • Error message: Participant is in waiting room
  • Possible reason: Attempted to perform an action on a participant who is still in the waiting room.
  • Possible solution: Admit the participant from the waiting room first.

Error code: 1208

  • Error message: Action not permitted without joining room
  • Possible reason: The participant attempted to perform an action that requires them to join the meeting first.
  • Possible solution: The participant must first join the meeting using meeting.join() before attempting the action again.

Error code: 1209

  • Error message: Participant has been removed
  • Possible reason: Attempted to interact with a participant who has been removed from the meeting.
  • Possible solution: Verify participant status before performing actions.

Spotlight

Error code: 1300

  • Error message: Internal exception
  • Possible reason: An unexpected error occurred within the Spotlight module.
  • Possible solution: Check the logs for more details and retry the operation. If you continue to experience issues, please reach out to Cloudflare support.

Webinar

Error code: 1500

  • Error message: Internal exception
  • Possible reason: An unexpected error occurred within the Webinar module.
  • Possible solution: Check the logs for more details and retry the operation. If you continue to experience issues, please reach out to Cloudflare support.

LocalMediaHandler

Error code: 1601

  • Error message: Media constraints not supported
  • Possible reason: The media constraints provided are not supported by the browser or device.
  • Possible solution: Adjust media constraints to supported values.

Error code: 1602

  • Error message: Failed to get user media
  • Possible reason: Browser could not access camera/microphone due to permissions or hardware issues.
  • Possible solution: Grant browser permissions and ensure devices are properly connected.

Error code: 1603

  • Error message: No audio device found
  • Possible reason: No microphone is available or connected.
  • Possible solution: Connect a microphone and ensure it's recognized by the system.

Error code: 1604

  • Error message: No video device found
  • Possible reason: No camera is available or connected.
  • Possible solution: Connect a camera and ensure it's recognized by the system.

Error code: 1605

  • Error message: Device in use
  • Possible reason: The requested device is already in use by another application.
  • Possible solution: Close other applications using the device and try again.

Error code: 1606

  • Error message: Device disconnected
  • Possible reason: The media device was disconnected during the session.
  • Possible solution: Reconnect the device and refresh the connection.

Error code: 1607

  • Error message: Track ended unexpectedly
  • Possible reason: The media track ended due to device disconnection or system error.
  • Possible solution: Restart the media track or reconnect the device.

Error code: 1608

  • Error message: Failed to switch device
  • Possible reason: Error occurred while switching between media devices.
  • Possible solution: Verify the new device is available and try again.

Error code: 1609

  • Error message: Screen share permission denied
  • Possible reason: User denied screen share permission in the browser.
  • Possible solution: Grant screen share permission when prompted.

Error code: 1610

  • Error message: Screen share canceled
  • Possible reason: User canceled the screen share selection.
  • Possible solution: Retry screen sharing and select a window/screen to share.

Error code: 1611

  • Error message: Invalid media track
  • Possible reason: The provided media track is invalid or has ended.
  • Possible solution: Ensure the media track is active before using it.

End-to-End Encryption

Error code: 1701

  • Error message: E2EE not supported
  • Possible reason: End-to-end encryption is not supported in the current browser or configuration.
  • Possible solution: Use a browser that supports E2EE or check your configuration.

AI

Error code: 1800

  • Error message: Internal exception
  • Possible reason: An unexpected error occurred within the AI module.
  • Possible solution: Check the logs for more details and retry the operation. If you continue to experience issues, please reach out to Cloudflare support.

Error code: 1801

  • Error message: AI feature not enabled
  • Possible reason: The AI feature you're trying to use is not enabled in your preset.
  • Possible solution: Enable the AI feature in your preset configuration.

Livestream

Error code: 1900

  • Error message: Internal exception
  • Possible reason: An unexpected error occurred within the Livestream module.
  • Possible solution: Check the logs for more details and retry the operation. If you continue to experience issues, please reach out to Cloudflare support.

Error code: 1901

  • Error message: Livestream not started
  • Possible reason: Attempted to stop or interact with a livestream that hasn't been started.
  • Possible solution: Start a livestream before attempting to stop or interact with it.

Error code: 1902

  • Error message: Livestream already in progress
  • Possible reason: Attempted to start a livestream when one is already active.
  • Possible solution: Stop the current livestream before starting a new one.

Stage

Error code: 2000

  • Error message: Internal exception
  • Possible reason: An unexpected error occurred within the Stage module.
  • Possible solution: Check the logs for more details and retry the operation. If you continue to experience issues, please reach out to Cloudflare support.

Error code: 2001

  • Error message: Permission denied
  • Possible reason: The participant does not have the required permissions to perform the action.
  • Possible solution: Verify the participant's permissions in their respective preset and try again.

Error code: 2002

  • Error message: Participant not on stage
  • Possible reason: Attempted to perform a stage action on a participant who is not on stage.
  • Possible solution: Ensure the participant is on stage before performing stage-specific actions.

Error code: 2003

  • Error message: Stage is full
  • Possible reason: The stage has reached its maximum participant capacity.
  • Possible solution: Remove participants from stage or upgrade your plan for higher limits.

Error code: 2004

  • Error message: Participant already on stage
  • Possible reason: Attempted to add a participant to stage who is already on stage.
  • Possible solution: Check stage status before attempting to add participants.

Error code: 2005

  • Error message: Invalid stage request
  • Possible reason: The stage request contains invalid parameters or configuration.
  • Possible solution: Review the stage request parameters and ensure they are valid.

Error code: 2006

  • Error message: Stage feature not enabled
  • Possible reason: The stage feature is not enabled in your preset or plan.
  • Possible solution: Enable the stage feature in your preset configuration.

General

Error code: 9900

  • Error message: Unknown error
  • Possible reason: An unexpected error occurred that doesn't fall into other categories.
  • Possible solution: Check the logs for more details and retry the operation. If you continue to experience issues, please reach out to Cloudflare support.

Note

React Native shares the same error codes as Web Frameworks. Refer to the Web Frameworks tab for the complete list of error codes and solutions.

Meeting

Error code: 1000

  • Error message: Invalid auth token
  • Possible reason: The authentication token provided is invalid or malformed.
  • Possible solution: Ensure that the passed auth token is a valid JWT auth token that is not expired yet.

Error code: 1001

  • Error message: Failed to initialize meeting
  • Possible reason: Meeting initialization encountered an error.
  • Possible solution: Check your initialization parameters and network connectivity. If you continue to experience issues, please reach out to Cloudflare support.

Error code: 1002

  • Error message: Invalid base URL
  • Possible reason: The base URL provided is invalid or inaccessible.
  • Possible solution: Verify the base URL configuration in your initialization code.

Error code: 1003

  • Error message: Failed to join room
  • Possible reason: Indicates a problem joining the meeting room.
  • Possible solution: Ensure the meeting is active and the token has not expired. Check network connectivity and try again.

Error code: 1004

  • Error message: Unauthorised participant
  • Possible reason: The participant does not have authorization to join the meeting.
  • Possible solution: Verify the participant's auth token and ensure they have the required permissions.

Error code: 1005

  • Error message: Meeting is in the INACTIVE state
  • Possible reason: The meeting is not currently active.
  • Possible solution: Ensure the meeting has been started before attempting to join.

Error code: 1006

  • Error message: Unknown error
  • Possible reason: An unexpected error occurred.
  • Possible solution: Check the logs for more details and retry the operation. If you continue to experience issues, please reach out to Cloudflare support.