How to add or remove an account from a portfolio

Estimated 2 minute read

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Updated Jul 7, 2025, 12:00 AM EST

Table of contents

To add an account, you must be the portfolio Owner and an Owner or Admin in the account you want to add. To remove an account, you can use the portfolio as its Owner, or use the account as an Owner or Admin.

You will learn

Learn how to add or remove an account from an existing portfolio in Klaviyo.

This article is only for those with an existing portfolio. If you do not have a portfolio, see how to set up a portfolio.

Add an account to a portfolio

  1. Log in to your portfolio account.
  2. Navigate to Manage > Accounts.

Navigation menu for a portfolio account

Navigation menu for a portfolio account

  1. Select Add accounts in the upper right.
  2. Check the boxes for the account(s) you want to add in the Available tab. Note: you must be an Owner or Admin in the account you want to add. Accounts appear under the Unavailable tab if you are not an Owner or Admin, or if they have reached their limit for linked portfolios.

Selecting accounts to link to a portfolio

Selecting accounts to link to a portfolio

  1. Select Add.

Remove an account from a portfolio

You can remove an account from a portfolio from either the portfolio or through the account directly. Removing an account unlinks it from the portfolio; it does not delete the Klaviyo account or its data. To add it back, the portfolio Owner must follow the steps above.

A portfolio must contain at least 1 account. You cannot remove its last account using either method below. Add another account first if you want to keep using the portfolio.

Portfolio instructions

Only the portfolio Owner can remove an account from within the portfolio. You do not need a role in the linked account to remove it this way. To do so:

  1. Log in to your portfolio account.
  2. Navigate to Manage > Accounts.

Accounts tab, where you can see every account linked to a portfolio

Accounts tab, where you can see every account linked to a portfolio

  1. Search for the account you want to remove.
  2. Click the 3-dot menu next to that account.
  3. Click Remove from portfolio.

Menu where you can choose to remove an account from a portfolio

Menu where you can choose to remove an account from a portfolio

  1. Confirm by clicking Remove in the modal.

Modal to confirm that you want to unlink an account from the portfolio

Modal to confirm that you want to unlink an account from the portfolio

Account instructions

From within an account, any Owner or Admin in the account can remove it from a portfolio:

  1. Log in to that account.
  2. Click the account name on the bottom left.
  3. Navigate to Settings > General > Account.
  4. In the Portfolio section, open the 3-dot menu next to the portfolio you want to leave and select Remove.

Organization tab showing the option to unlink the account from a portfolio

Organization tab showing the option to unlink the account from a portfolio

  1. Click Remove in the modal.

Modal to confirm that you want to unlink an account from the portfolio

Modal to confirm that you want to unlink an account from the portfolio

Additional resources

Learn how to add or remove users from a portfolio. - Understanding portfolio reporting

Learn about the reporting tools and functionality for portfolios. These features enable you to easily aggregate and analyze your data across multiple accounts (such as if you have different brands or use separate accounts for different regions). - Understanding portfolio user roles

Learn about the roles and permissions for portfolio users. This article outlines both static portfolio user roles and how to create a custom user role.

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