How to find the unsubscribe link and unsubscribe page for a list

Estimated 2 minute read

|

Updated Oct 3, 2025, 12:00 AM EST

Table of contents

You will learn

Learn how to access a list's unsubscribe page editor and the shareable global unsubscribe link you can provide to subscribers upon request.

An unsubscribe link opens a page where a subscriber can confirm that they want to stop receiving marketing emails. Subscribers can also use the unsubscribe link in your marketing emails.

Find the unsubscribe page for your list

To open the unsubscribe page editor for a list:

  1. Click Audience > Lists & segments in the Klaviyo sidebar.
  2. Click on a list (not segment).
  3. Click Consent pages.
  4. If the list uses default pages, click Customize for this List to create a separate set of consent pages for this list. To work with the shared defaults instead, click Go to default pages. Changes to the defaults affect all lists that use them. If the list already has custom pages, skip this step.
  5. Scroll to the Email unsubscribe page tile.

alt

alt

  1. Click Edit Page to open the editor. If the tile shows Hosted Page, open its 3-dot menu and select Edit Hosted Page instead to edit the custom code.

A list's Settings > Consent page no longer displays a shareable unsubscribe link. If someone wants to stop all email marketing from your account, use your Global unsubscribe page link. This opts them out of email marketing across your account, not just one list. You need permission to view account settings to access the link.

  1. Open the account menu and select Settings.
  2. Select Other.
  3. Select Consent pages.
  4. Scroll to Global unsubscribe page.

A shareable unsubscribe link in a list's settings

A shareable unsubscribe link in a list's settings

  1. Copy the link in that section and share it with the subscriber.

The global link can be manually shared with anyone who requests to stop all email marketing. In your emails, continue to include a dynamic {% unsubscribe %} tag. Learn how to add an unsubscribe link to Klaviyo emails.

Additional resources

Learn how to enable and use Klaviyo's hosted pages feature, which allows you custom code your own preference pages, subscribe pages, and unsubscribe pages. - How to add an unsubscribe link to Klaviyo emails

Find out how to include an unsubscribe link in your Klaviyo email campaigns and flows. - How to customize a list's unsubscribe page

Learn how to customize an unsubscribe page for a specific Klaviyo list, which is the page where your subscribers can unsubscribe from receiving your marketing. - Understanding suppressed email profiles

Learn about suppressed email profiles, including how they differ from active profiles and how you can use these profiles to better understand your audience.

Was this article helpful?

YesNo

Use this form only for article feedback. Learn how to contact support.

Explore more from Klaviyo

Community

Connect with peers, partners, and Klaviyo experts to find inspiration, share insights, and get answers to all of your questions.

Visit Community

Partners

Hire a Klaviyo-certified expert to help you with a specific task, or for ongoing marketing management.

Hire a partner

Support

Access support through your account.

Email support (free trial and paid accounts) Available 24/7

Chat/virtual assistance Availability varies by location and plan type

Log in