How to get your full email header

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Updated Jul 7, 2025, 12:00 AM EST

Table of contents

You will learn

Learn what an email header is and how to get it depending on your inbox provider.

Our Compliance Team sometimes requests that you provide us an email header so we can better troubleshoot and investigate specific issues.

What is an email header?

An email header contains a lot of information about an email and the network path it has taken. This type of information helps our Compliance Team narrow down issues. All emails have an email header and all email clients pull certain information from the header and display it in a user-friendly way. The type of information you can find includes the from address, from/reply-to email address, subject line, recipient, and more.

Select your email client/inbox provider for specific instructions on how to obtain an email header:

If you use a different email client, check its help documentation for instructions on viewing the full email header.

Gmail (including Google Workspace)

Open the email in Gmail in a web browser, then follow Google’s instructions for viewing and copying the full email header.

Email in Gmail inbox with the drop-down menu open from the down arrow in the upper right corner of the message

Email in Gmail inbox with the drop-down menu open from the down arrow in the upper right corner of the message

Send the copied full header or downloaded original message to the Compliance Team that requested it.

Original message tab in Gmail displaying info about the message.

Original message tab in Gmail displaying info about the message.

AOL

Follow the AOL instructions under Other mail services in Google’s guide to viewing email headers.

View message source option for email in in AOL inbox

View message source option for email in in AOL inbox

A new window will open displaying the raw header. Copy and paste this and send it to us directly.

Window displaying the raw header for email in AOL inbox

Window displaying the raw header for email in AOL inbox

Outlook / Hotmail / Outlook 365 (Web-Email)

Follow Microsoft’s instructions for viewing email headers. Choose the Web tab for Outlook on the web or Outlook.com, including Hotmail accounts.

View message source option for emails in Outlook and Hotmail inboxes

View message source option for emails in Outlook and Hotmail inboxes

Once the full email header is displayed, copy and paste it and send it to us directly.

Message source window for emails in Outlook and Hotmail inboxes

Message source window for emails in Outlook and Hotmail inboxes

Yahoo

Follow the Yahoo! Mail instructions under Other mail services in Google’s guide to viewing email headers.

View raw message option for email in Yahoo inbox

View raw message option for email in Yahoo inbox

A new tab will open with the raw header. Copy/paste this and send it to us directly.

Window with raw header for email in Yahoo inbox

Window with raw header for email in Yahoo inbox

Apple Mail (Mac OS)

Follow the Apple Mail instructions under Other mail services in Google’s guide to viewing email headers.

Raw source option for email in Apple Mail inbox

Raw source option for email in Apple Mail inbox

Copy and paste the full header and send it to us directly.

Window with raw header for email in Apple Mail inbox

Window with raw header for email in Apple Mail inbox

Additional resources

Learn how to change the sender email address and sender name in your Klaviyo account. - Understanding email deliverability

Learn about email deliverability, including the steps you can take to establish a strong sender reputation so that your emails are delivered to the inbox.

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