Remix an image in the email editor
Estimated 2 minute read
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Updated Sep 3, 2025, 12:00 AM EST
Table of contents
You will learn
Use Klaviyo’s Remix tool to transform an image in an email image block. You can swap backgrounds, adjust colors, or add objects without separate design software.
Before you begin
- You must be working in the drag-and-drop email editor.
- To remix an existing image, add it to an image block first. To start from an empty block, select it, click Make an image in the sidebar, and follow steps 4–8 below.
- Use a static image, such as a JPEG or PNG. Remix is not available for dynamic images or GIFs.
- All accounts with editing roles can use Remix; no setup is required.
- Estimated time: 1–3 minutes per image.
Overview
Remix sends the current image to Klaviyo’s generative-AI service and returns one or more variations based on your prompt. You can:
- change the background
- recolor or reposition objects
- add new things and people to an image
- remove things and people from an image
- change facial expressions of people
- iterate until you’re satisfied, then insert the new version directly in the block
Remix leaves your original image unchanged, so you can select it again.
Remix an image
Warning
If you click into another block or leave the editor while Remix is running, the generation stops and you’ll lose that particular output.
- Open the drag-and-drop editor for an email template, campaign email, or flow email.
- Add an image block to your email and add an image to it, or click an existing image block that already contains an image.
- Start Remix using either option:
- In the sidebar, click the sparkle icon with the Remix with AI tooltip below the image preview.
- Hover over the image on the canvas and click the Remix with AI sparkle icon in the block toolbar.
- In the prompt field, describe the change you would like to see (e.g., “replace the background with tropical palm trees”).
- Enter a prompt with at least 1 non-space character. Keep it within the displayed 1,000-character limit.
- Use Standard for quick, simple edits, or select Pro for more complex changes. Standard is selected when you open Remix.
- Click the up-arrow button (Submit remix request). A spinner appears with Remixing...
- To stop generation, click Cancel in the same banner.
- When results load, review the generated image. The newest result is selected automatically and appears in your email. If you started with an existing image, its thumbnail is on the left, followed by the generated variations.
- Click a thumbnail to select that version and see it in the email.
- Optional: refine further before confirming. Select the image you want to build on, edit or add a new instruction, and click the up-arrow button again. Remix starts from the selected image.
- Select the version you want, then click Confirm. This keeps your selected image in the block and closes Remix. If you selected a generated image, it is also saved to your image library. You can find it in the Images tab in Media & brand.
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