About Asia-Pacific (APAC) Taxes and Mailchimp

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Countries in the Asia-Pacific (APAC) region have a variety of tax regulations. If your local tax authority requires digital product companies like Mailchimp to collect tax, you’ll see tax on your billing estimates and receipts.

In this article, you’ll find information about local tax requirements, exemptions, and self-assessment options for countries in the APAC region.

Note

This article is provided as a resource, but it’s not tax advice. If you have questions about your specific tax requirements, we recommend that you consult a local tax professional.

Things to know

Here are some things to know.

  • All Mailchimp products and services are subject to tax.
  • Tax isn’t included in Mailchimp’s advertised prices. You’ll see tax calculated before you complete any purchase, and you’ll see tax calculated in your billing estimate on the account overview page.
  • You can find Mailchimp’s Tax ID or registration number on your receipt. The number you see is specific to our registration in your location. Your receipt also has links to our W-9 and US Residency Certificate.
  • This article is about tax requirements for countries in the APAC region. Check out About Taxes and Mailchimp for general tax information and links to other regional articles.

How taxes work in Mailchimp

Any tax collected in Mailchimp is a consumption tax, also called a sales tax. Consumption tax is determined by the purchaser’s local tax requirements. We apply tax charges based on where we have identified your location. We do this using the primary contact address and/or other data you provide or that we collect based on your use of the services. Any tax that we collect is reported and paid to your local tax authority.

Exemption and self-assessment requirements by country

Some countries have regulations that allow businesses to manage their own tax requirements. This is called self-assessment. Businesses that opt out of tax collection in Mailchimp are responsible for self-assessing and reporting their own tax obligations. We verify Tax ID numbers to determine if your business qualifies for self-assessment. For more information about providing a Tax ID number or troubleshooting Tax ID validation, check out Add or Edit Your Tax ID Number.

We collect tax from these APAC countries. Find your country to determine if self-assessment options are available for Mailchimp purchases and how to qualify.

  • Australia Goods and Services Tax (GST) Australia offers self-assessment options for businesses with a valid, GST registered ABN (Australian Business Number). Add your ABN to remove GST from future transactions.
  • Bangladesh Value Added Tax (VAT) Bangladesh doesn't offer self-assessment options for VAT. Tax is charged on all Mailchimp services regardless of if you’re a business consumer or enter a Tax ID.
  • Cambodia Value Added Tax (VAT) Cambodia doesn't offer self-assessment options for VAT. Tax is charged on all Mailchimp services regardless of if you’re a business consumer or enter a Tax ID.
  • India Goods and Services Tax (GST) India offers self-assessment options for registered businesses with a valid GSTIN (Goods and Services Tax Identification Number). Add your GSTIN to remove GST from future transactions.
  • Japan Japanese Consumption Tax (JCT) Japan doesn't offer self-assessment options for JCT. Tax is charged on all Mailchimp services regardless of if you’re a business consumer or enter a Tax ID.
  • Malaysia Digital Service Tax (DST) DST is a tax on foreign digital services. Malaysia doesn't offer self-assessment options for DST. Tax is charged on all Mailchimp services regardless of if you’re a business consumer or enter a Tax ID.
  • New Zealand Goods and Services Tax (GST) New Zealand offers self-assessment options for registered businesses with a valid GST ID. Add your GST ID to remove GST from future transactions.
  • Peru Value Added Tax (VAT) Peru offers self-assessment options for registered businesses with a valid RUC number. Add your Tax ID to remove VAT from future transactions.
  • Philippines Value Added Tax (VAT) Philippines offers self-assessment options for registered businesses with a valid TIN. To remove VAT from future transactions, first add your TIN to the billing information in your account. Then, contact us to provide a copy of your Certificate of Registration. To initiate this exemption process, submit a request to our Billing team.

To submit a Philippines VAT exemption request, follow these steps.

  1. Visit our contact form.
  2. Click the Topic drop-down and choose Billing.
  3. Click the What kind of billing question do you have? drop-down and choose Taxes (Int’l).
  4. Click Access our contact form.
  5. Enter your information into the fields.
  6. When you’re ready, click Send.

After you submit your request, a member of the Billing team will contact you via email. - Singapore Goods and Services Tax (GST) Singapore offers self-assessment options for registered businesses with a valid GST ID. Add your GST ID to remove GST from future transactions. - South Korea Value Added Tax (VAT) South Korea offers self-assessment options for registered businesses with a valid VAT ID. Add your VAT ID to remove VAT from future transactions. - Taiwan Value Added Tax (VAT) Thailand offers self-assessment options for registered businesses with a valid VAT ID. Add your VAT ID to remove VAT from future transactions. - Thailand Value Added Tax (VAT) Thailand offers self-assessment options for registered businesses with a valid VAT ID. Add your VAT ID to remove VAT from future transactions.