Manage Contacts on Mobile

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Your Mailchimp contacts are the people whose information you store in your account. Use the Mailchimp mobile app to manage your contacts.

In this article, you’ll learn how to view, tag, and remove contacts on mobile.

Before you start

Here are some things to know before you begin this process.

View a contact

Each contact has a profile with their specific data.

To view a contact, follow these steps.

  1. Open Mailchimp’s mobile app on your phone or tablet, and tap the Audience tab.
  2. Scroll to All contacts.
  3. Tap the arrow then find the contact you want to view. You can also search.
  4. Tap the contact's name to open their profile.

Profile details include:

  • Marketing status See if they are subscribed, unsubscribed, pending confirmation, transactional, or cleaned.
  • Contact’s engagement View how often your contact engages with your email.
  • Details Email address, name, phone number, and other audience field information.
  • Contact activity View a visual timeline of your contact’s engagement.
  • Notes Add, edit, or view any notes about your contact.
  • Tags Add or create tags.
  • Actions Archive, unsubscribe, or delete a contact.

Tag a contact

Tags help you organize your audience based on information you know about your contacts.

To tag a contact, follow these steps.

  1. Open Mailchimp’s mobile app on your phone or tablet, and tap the Audience tab.
  2. Scroll to All contacts.
  3. Tap the arrow, then find the contact you want to view.
  4. Tap the contact's name to open their profile.
  5. Scroll to Tags, then tap Add Tags.
  6. Use the search bar to find existing tags, or type to create a new one.
  7. Check the buttons next to the tags you want to add to the contact. ios tag manager selections
  8. When you’re done, tap Save.

Remove a contact

There are a few ways to remove a contact from the mobile app. You can unsubscribe your contact from your marketing campaign, archive them from your audience and keep their campaign data, or permanently delete them from your account.

To remove a contact, follow these steps.

  1. Open Mailchimp’s mobile app on your phone or tablet, and tap the Audience tab.
  2. Scroll to All contacts.
  3. Tap the arrow to to find the contact you want to work with. You can also search.
  4. Tap the contact's name to open their profile, then tap Edit.
  5. You can Unsubscribe, Archive, or Delete the contact.

If you delete a contact, you permanently remove all of their information from your audience. If you need to reduce your contact count but don’t want to lose any data, we recommend you archive contacts rather than delete them.

Because billing is based on the peak contact total reached during each billing period, archiving won't lower a peak already recorded for the current period, but it can help reduce charges in future billing periods.

Next steps

Now that you know how to manage your contacts, use the mobile app to send an email to your new contacts. To learn more, check out How to send an email on iOS and How to send an email on Android.