Best Practices for Account Security

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Mailchimp takes security seriously, and we want to help you keep your account safe and secure.

In this article, you’ll learn about the best practices to keep your Mailchimp account secure.

Note

Mailchimp will never call, email, or text you to ask for your password or 1-time passcode.

2-factor authentication

Set up 2-factor authentication to enhance your account's security. With 2-factor authentication enabled in Mailchimp, you need your login credentials and a one-time passcode to log in to your account. This passcode is sent via SMS or generated by an authenticator app.

Don't share your login credentials or multi-factor authentication code with anyone. Mailchimp employees will also never ask for your code.

Set Up 2-Factor Authentication with SMS Set Up a 2-Factor Authentication App at Login

Account verification

Set up SMS verification to add extra security to your Mailchimp account. If we see activity in your account that seems unusual, the next time you login, we'll send you a text message with a verification code. After you receive the text message, enter the verification code into your Mailchimp account to confirm your identity.

To learn how to set this up, check out Set Account Security Options.

Note

Mailchimp doesn’t charge for SMS notifications, but your wireless provider may have their own charges associated with receiving texts.

Update your contact information and profile

For added account security, keep the contact information for your Mailchimp account accurate. Specifically, make sure that your primary account contact information includes a current phone number. We may use this information to confirm your account ownership.

In your Mailchimp profile, add your legal first name, legal last name, and address. We may use this information to verify your identity if you get locked out of your account.

To learn how to edit this, check out View or Change Your Account Contact Information.

Use a unique password

To keep your account secure, use a unique password for your Mailchimp login.

To learn how to update your Mailchimp password, check out Manage Account Login and Profile.

To learn more about Mailchimp and security, check out our security page.

Set Up a 2-Factor Authentication App at Login

Learn how to set up a 2-factor authentication app like Google Authenticator to increase data security for your Mailchimp account.

Set Account Security Options

Mailchimp takes data security seriously. Learn how to set account security options to ensure the integrity of your data and information.

Recover Account With SMS Text Verification

Learn how to recover your account login with SMS text verification. SMS text verification let you receive password resets when you can't access your email.