Understanding Your Mailchimp Receipt

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Each time you buy something in your Mailchimp account, we’ll issue a receipt. There are two types of receipts: a downloadable version that’s stored in your account, and an email receipt.

In this article, you’ll get an overview of your Mailchimp receipt, and how to find the downloadable receipt in your account.

View your receipt in Mailchimp

After you make a purchase in Mailchimp, you can view the receipt on the Billing history page in your account.

To access your in-app receipt, follow these steps.

  1. Click your profile icon and choose Account.
  2. Click the Billing drop-down and choose Billing history.
  3. Click the order number of the transaction you want to work with, or click View.

Here’s what each section of the receipt means.

  • Issued to and Issued by The receipt will show who the receipt was issued to and by—in other words, the buyer and seller. Issued to will display information about you, the buyer. Issued by will display information about Mailchimp.
  • Details This section shows your order number and the date and time the transaction occurred.
  • Billing Statement This section shows what you purchased, and how much it cost. This is usually where you’ll see charges like your Monthly Plan size, a block of Pay As You Go credits and add-ons, or charges for ads.
  • Discounts This section shows discounts that the account is eligible for, or ones that have already been applied.
  • Payment In the payment section, you’ll see the payment method used for the purchase.

Download or print receipts

For your records, a copy of your receipt is automatically emailed to the billing contact listed in your account when the charge occurs.

To download, print, or email receipts, follow these steps.

  1. Click your profile icon and choose Account.
  2. Click the Billing drop-down and choose Billing history.
  3. Use the Date drop-down to filter your receipts by date.
  4. For an individual receipt, use the drop-down for that receipt and select Download, Print, or Email Invoice.
  5. For multiple receipts, use the checkboxes to select multiple receipts. Then click Download selected or Print selected.
  6. Follow the prompts to complete your download, print, or email.

About Mailchimp charges

These are possible charges you might see on a receipt.

  • Monthly plan An auto-pay plan that covers the cost of email marketing features. This monthly charge is based on your plan and contact count, and billed once per month.
  • Pay As You Go A pre-paid plan that covers the cost of email marketing features. This is not a recurring plan, but you can buy more Pay As You Go credits if you run out of email sends.
  • Tax Mailchimp collects tax for some accounts based on your local government requirements.
  • Ad A web ad launched from a Mailchimp account. We send your ad budget straight to the vendor (Facebook, Instagram, or Google).
  • Add-ons Optional paid features for the account.
  • Messaging Credits Credits used to send marketing and transactional text messages.
  • Mailchimp Transactional Blocks of transactional email credits purchased for Mailchimp Transactional (formerly Mandrill).
  • Additional Contact Blocks If you go over the contact or send limit for your Marketing plan tier, we’ll charge you for an extra, smaller block of contacts. The price of the additional charge depends on your plan and pricing tier.

Need more help?

Take a look around our guides and tutorials for more answers to common questions about our pricing plans and billing.

About Mailchimp Pricing Plans

Whether you're starting out or already have a large number of contacts, we have a pricing option for you. Learn about Mailchimp's pricing plans, features, and add-ons.

Troubleshooting Billing

Learn about common Mailchimp billing problems, such as rejected credit cards and failed PayPal payments, and how to fix them.