Export a Contact

Copy Article URL

Copied

The General Data Protection Regulation (GDPR) is a European Union (EU) privacy law that was enforced starting on May 25, 2018. This law regulates how organizations treat or use the personal data of people located in the EU.

Part of this law requires that EU citizens have the right to ask how their personal data is stored and used. You should be prepared to answer these requests in a timely manner. With Mailchimp’s contact export tool, you can quickly show any of your contacts how their personal data is stored in your account.

In this article, you’ll learn how to export a contact’s data in Mailchimp.

Each contact export includes data attached to a specific audience. If a contact is in multiple audiences in your account, and wants to view all of their personal data, you’ll have to export their data from each audience individually.

To export a contact, follow these steps.

  1. Click Audience.
  2. If you have more than 1 audience, click the Audience drop-down and choose the one you want to work with.
  3. Click the contact’s email address to open the contact profile.
  4. Click the Actions drop-down and choose Export. When the export is ready, you’ll get an email with a link to the download page. You have to be logged in to Mailchimp to access it.

You can also download the export directly from your account.

  1. Click Audience.
  2. If you have more than 1 audience, click the Audience drop-down and choose the one you want to work with.
  3. Click the More options drop-down, and choose Export history.
  4. Next to the contact’s email address, click Download CSV to download a folder with the contact’s audience data to your computer.

About your export folder

Your export folder includes several CSV files. These files display all contact data stored in your account. All of these files are created for every contact export, even if there is no data to show. Learn how to open your export file.

Emails

Your export folder will include email activity files for mandrill, opens, and clicks. These files are created for every contact export, even if there is no data to show.

Mailchimp Inbox

Mailchimp Inbox is a paid feature that lets you view your contacts' replies to your emails from inside your Mailchimp account. The conversations export includes the time, subject, and email address of tracked conversations.

List

The list file displays audience fields and contact data that Mailchimp collects. The fields that appear in this export will vary based on the input fields on your signup form.

Appointments

The appointments file displays the service requested, audience fields, contact data, start and end times, location, and whether or not the appointment was canceled. It also shows when the appointment was initially created.

Campaign interactions

The campaign interactions file displays the type of action the contact has taken, when it was taken, the campaign ID, and the subject.

Surveys

The surveys file lists the timestamp, questions, and answers the contact submitted.

SMS

The SMS file lists the source from which the SMS was acquired. It also includes information about last consent source and time, when consent was revoked, subscription status, phone number, and program name.

Events

The events file lists the event name and time stamp for any events related to the contact.


View or Export Your Contacts

Learn how to view or export an audience or segment of Mailchimp contacts.


About Contact Profile Pages

Learn how to access the contact profile page to view information about a contact in your Mailchimp audience.