Add or Remove Mailchimp Transactional

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Mailchimp Transactional is a powerful API delivery service add-on. Use it to send automated transactional email and SMS messages, such as e-commerce notifications.

In this article, you'll learn how to add, change, and remove Mailchimp Transactional in your account.

Before you start

Add Mailchimp Transactional

Add Mailchimp Transactional by purchasing email blocks. Plans come in blocks of 25,000 emails and are automatically purchased at the beginning of each monthly billing cycle. If you aren't currently on a Standard or higher monthly plan, we'll add the Standard plan to your purchase automatically. Transactional SMS is available once you’ve set up both a Mailchimp Transactional email plan and an SMS Marketing plan.

To add Transactional Email to your Mailchimp account, follow these steps.

  1. Click Automations, then click Transactional.
  2. If you’ve never used Mailchimp Transactional, click Try demo. To learn more, check out Mailchimp Transactional Demo. When you’re ready, click Upgrade to paid plan.
  3. If you’ve used Mailchimp Transactional in the past, click Enable Transactional Email.
  4. Select your Mailchimp Transactional plan. Plans come in blocks of 25,000 emails and are automatically purchased at the beginning of each monthly billing cycle. Blocks expire at the end of each month, with no rollover to the next month. If you need more than 3 blocks per month, click the What if you need more than 3 blocks? drop-down to display the custom block selector. Then, click the I would like to purchase a custom amount radio button and enter the number of blocks you'd like to purchase. Note the discount pricing shown.
  5. Set your preferences for when you run low on emails. To learn more about these settings, check out Purchase Top-Off Emails for Mailchimp Transactional.
  6. In the sidebar, click Next.
  7. On the Payment step, enter your payment, contact, and billing information.
  8. Review your Purchase Summary and click I agree to complete your purchase.

Next steps

From the Transactional page, click Launch App to open the Mailchimp Transactional platform. If you want to use transactional SMS, add and set up SMS Marketing in your Mailchimp account. Here are some resources to help you get started.

Transactional API Quick Start guide API client libraries Mailchimp Transactional FAQs About SMS Marketing with Mailchimp

Note

Mailchimp Transactional is a paid add-on available only with the Standard plan or higher. We automatically choose this plan level for you when you sign up for Mailchimp Transactional. To learn more about pricing, check out About Mailchimp Pricing Plans.

Change your Mailchimp Transactional plan

Once you’ve added Mailchimp Transactional to your account, you may find that you want to adjust the number of email blocks you purchase each month. You can make changes at any time and we'll let you know when the changes go into effect.

If you need additional emails for just one month, check out Purchase Top-Off Emails for Mailchimp Transactional.

To change the number of Mailchimp Transactional email blocks you buy each month, follow these steps.

  1. Click Automations, then click Transactional.
  2. Click Edit plan.
  3. Select your new Mailchimp Transactional plan. Remember that email blocks expire at the end of each month, with no rollover to the next month.

If you need more than 3 blocks per month, click the What if you need more than 3 blocks? drop-down to display the custom block selector. Then, click the I would like to purchase a custom amount radio button and enter the number of blocks you'd like to purchase. Note the discount pricing shown. 4. Set your preferences for when you run low on emails. To learn more about these settings, check out Purchase Top-Off Emails for Mailchimp Transactional. 5. In the sidebar, we'll show you the estimated price for your new Mailchimp Transactional plan and when the new plan takes effect. Click Save to continue.

That's it! You’ll see the Mailchimp Transactional usage page with a summary of your new plan and when it takes effect.

Remove Mailchimp Transactional

If you decide you no longer need to use Mailchimp Transactional, you can remove it from your billing plan at any time. Removing Mailchimp Transactional will not change or remove your Marketing plan or your SMS Marketing plan. If you want to stop all charges, those will need to be paused or removed separately.

To remove Mailchimp Transactional from your plan, follow these steps.

  1. Click your profile icon and choose Account & billing.
  2. Click Billing, and then click Monthly plans or credits.
  3. Scroll to Transactional Email Plan.
  4. Click Manage Plan.
  5. Choose Disable, and then on the pop-up modal, click Disable Transactional.

About Mailchimp Pricing Plans

Whether you're starting out or already have a large number of contacts, we have a pricing option for you. Learn about Mailchimp's pricing plans, features, and add-ons.

Purchase Top-Off Emails for Mailchimp Transactional

Learn about top-off email settings and how to purchase top-off emails for Mailchimp Transactional, Mailchimp's powerful delivery API for transactional email and SMS messages.

About Transactional Email

If you have an online store, you may want to send your contacts transactional emails with information about their purchases and account activity.