Email Delivery

Soft vs. Hard Bounces


Set Up Email Domain Authentication


Use Send Time Optimization


Troubleshooting Test Email Delivery Failures


Verify an Email Domain


Limitations of Free Email Addresses


About Bounces


The Importance of Permission


Anti-Spam Requirements for Email


About Email Domain Authentication


About Compliance for Email Marketing


My subscribers aren't receiving my campaigns


Schedule or Pause a Regular Email


My campaigns are going to spam folders


Cancel a Campaign


About Spam Filters


I know this email address is valid, but it hard bounced


Examples of Compliant and Non-Compliant Lists


How to Allowlist Delivery IP Addresses


About Gmail Tabs


Avoid Outlook's Junk Folder


Gmail is clipping my email


Why We Can't Stop or Edit Sent Campaigns


My Email From Name Shows “mailchimpapp.net” or “mcsv.net”


About Abuse Complaints


Causes of High Bounce Rates


View Bounce Reasons


About Mailchimp Email Delivery Rates


About Omnivore


About Fake Signups


How Legitimate Marketers Can Prevent Spam Complaints


View Abuse Complaints


When Email Addresses Go Stale


About Email Firewalls


About Bounce Suspension


About Suspension


How Throttling Improves Deliverability


Use Safe Sender Lists to Stay out of Spam Folders


My campaign links trigger “possible fraud” alerts


My unsubscribe rate is really high


About Direct Complaints


Find Email Headers and Source Code


About Delivery Insights


About Denylists


Using Ads in Email Marketing Campaigns


Why We Require an Unsubscribe Link


About Bounce Warnings


About Unsubscribe Suspension


My subscriber received multiple copies of my campaign


About Forwarded Campaigns and Unsubscribes


About Prohibited Content


About Spam Traps


I Received Spam from Mailchimp


About Unsubscribe Warnings


About Accidental Abuse Complaints


Why We Verify Imported Contacts