Cancel your Squarespace domain

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Cancel your Squarespace domain

Last updated October 06, 2026 22:01

Prepare to cancel or disable auto-renew if you don't want to keep your domain.

Cancel an eligible domain within five days of registration for a full refund. Disable auto-renew on older domains to set them up to expire on their next charge date.

How you cancel your domain depends on when you registered it and whether it’s a gTLD (generic top-level domain like .com, or .net) or a ccTLD (country code top-level domain like .us, .eu, or .ca).

Also try: If you started to transfer your domain to Squarespace, you may still be able to cancel the transfer, then cancel the domain through your provider.

Video on canceling a Squarespace domain

Watch this one-and-a-half-minute video to learn about how to cancel your domain subscription and stop the domain from connecting to your site.

Cancel a generic top-level domain (gTLD)

Your options for canceling a gTLD depend on how recently you registered the domain:

  • Cancel the domain immediately - If you registered the domain within the past five days, you can cancel it immediately and receive a full refund. We measure this period to the minute. For example, if you registered a domain at 8:00 AM on January 1, you can cancel until January 6 at 7:59 AM.
  • Disable auto-renew - If you registered the domain more than five days ago, or if you fully transferred a domain to Squarespace, you can disable auto-renew. This stops the domain from charging again. You’ll own the domain for the remaining registration period as you wait for it to expire.

Cancel a country code top-level domain (ccTLD)

Unlike gTLDs, ccTLDs don’t have a five-day cancellation grace period. To learn more, review your domain's specific rules and features. To cancel the domain, disable auto-renew.

Prepare to cancel your domain

There are a few steps you can take before canceling your domain to ensure services connected to your domain still work.

Back up or cancel your custom email services

If you have a custom email service (Google Workspace, Essential Email by Titan, Outlook, etc.), back up any important emails before canceling. If you have more questions about how canceling a domain disrupts your email service, contact your email provider.

Cancel your Google Workspace account or change the primary domain

If your domain has a Google Workspace account connected to it that you don't want, cancel the Google Workspace account before you cancel your domain.

To keep using your Google Workspace account with a different domain, change your Google Workspace primary domain to your new domain before canceling your old one.

Set a new primary domain or move it to a different site

If you have a website connected to your domain, set a new primary domain or if you don’t have other custom domains, default to your built-in domain.

If you plan to use your domain on a different site instead, move it to a different Squarespace site or transfer it to a new host.

Check the pricing change for a legacy domain

If you cancel a legacy domain and want to purchase it again later, the domain's price will change. We list the prices for domains on the domain name search page and in your domains dashboard.

Cancel your domain

Note: If you cancel your domain or let it expire, there's no guarantee you can purchase it again, or that it will be available for the same price. Most domains become available to re-register 1 to 3 days after cancellation, but it's possible for the registrar to hold onto the domain indefinitely, preventing you from re-registering.

To cancel your domain immediately:

  1. Ensure you're logged into the domain owner account for the domain you want to cancel.
  2. Open the domains dashboard.
  3. Click the domain you'd like to cancel.
  4. Click Cancel Domain.
  5. Click Confirm.
  6. In the new window that opens, click Cancel next to the domain you'd like to cancel.
  7. Click Cancel again to delete your domain. If you have a site, it may take up to 72 hours before your domain stops connecting to it.

an arrow points to the cancel domain option in the domains overview panel of a Squarespace account

The cancel domain option doesn't appear

There are a few reasons why you can't cancel your domain:

Disable auto-renew

To disable auto-renew so your domain expires at the next charge date:

  1. Ensure you're logged into the domain owner account for the domain you want to cancel.
  2. Open the domains dashboard.
  3. Click the domain you’d like to cancel.
  4. Switch the Auto-renew toggle off.
  5. Optional: Disconnect the domain so it no longer points to your site.

an arrow points to the auto renew toggle in the domain overview screen of a Squarespace account

Disconnect the domain (optional)

To stop the domain from directing to your site or primary domain, delete its DNS records. While it’s possible to reconnect the domain later, it may require additional steps depending on the domain.

Usually, your domain stops connecting to your site within an hour, though it may take up to 72 hours to process. To disconnect the domain:

  1. Open DNS settings for your domain.
  2. In the Squarespace Defaults section, click the red trash can.
  3. If the Squarespace Defaults section isn't listed, check for other records with www, *, or @ in the Host column and delete those records.

Refund policy

If you cancel your domain within five days of the initial purchase, you'll receive a full refund. Refunds may take 3 to 10 business days to process. We don't offer refunds after this five-day grace period.

What if I cancel a free domain?

If you cancel a domain that was part of our free offer, you can register a new free domain. This is helpful if you need to rename the domain.

If a free domain expires, you can purchase the domain to reactivate it. It’s not possible to register more than one free domain per site.

What if I cancel the only domain on a parking page?

If you cancel the only domain on a parking page and you don't have any other active subscriptions, we’ll remove your parking page from your account.

PayPal Payment Links and Squarespace Pay Links stop working when you cancel your domain or if it expires. Your Squarespace pay links account’s historical data is available on the the payments manager's account dashboard as a pay links page.

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Cancel your Squarespace domain