Create a business email address with Essential Email by Titan
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Create a business email address with Essential Email by Titan
Last updated October 15, 2026 20:41
Get a professional email address that uses your custom domain.
If you want a professional email address that uses your own domain, like info@yourbusiness.com, you can set up an Essential Email account through Squarespace. It's a good fit if you're a small business or solo operator who wants a credible, branded email address without the complexity of a larger suite of features.
Essential Email is currently only available in the United States, United Kingdom, Australia, and Canada.
What's included in the Essential Email Basic plan
We currently offer the Essential Email Basic plan, which includes one email account per domain, with 10 GB of storage and the ability to add up to 300 additional users and create up to 10 aliases. Review the features included on the Basic plan:
| Feature | Availability |
| Emails per day (send) | 300 - 500 |
| Recipients per message | 100 |
| Rich webmail | ✅ |
| Web, iOS and Android apps | ✅ |
| Built-in calendar | ✅ |
| Built-in contacts | ✅ |
| Multi-account support | ✅ |
| External Forwarders (1 per account) | ✅ |
| Undo Send | ✅ |
| Block Sender | ✅ |
| Allowlists | ✅ |
| Advanced Anti-virus | ✅ |
| Grammar and Spell Check | ✅ |
| HTML in Composer | ✅ |
| Two-Factor Authentication | ✅ |
| Email Labels | ✅ |
| Auto Clean | ✅ |
| Send Later | ✅ |
| Turbo Search | ✅ |
| Priority Inbox | ✅ |
| Signature Designer (Basic version) | ✅ |
| One-click import of existing emails & contacts | ✅ |
| Data Encryption | ✅ |
| Custom DKIM Support | ✅ |
| Catchall Account | ✅ |
| IMAP/POP3 Support | ✅ |
| Advanced Search | ✅ |
| Email Transfer Rules | ✅ |
| Email Alias | ✅ |
| Vacation Responders | ✅ |
How Essential Email works with Squarespace
Signing up through Squarespace connects your email to your domain and keeps your billing in one place. Once your Titan account is set up, you can use your new email address across your Squarespace account:
- Commerce notifications - Update the reply-to address for order and donation emails so customers hear back from your custom address.
- Form and newsletter blocks - In the Storage tab of your form or newsletter block, replace the existing email address with your new Titan address.
- Pages on your site - Update your contact page, about page, footer, and anywhere else your email address appears.
- Email Campaigns - If you use Email Campaigns, update your sender details to use your new Titan address. Sending from a custom domain makes it more likely your emails bypass spam filters.
- Cover pages (version 7.0) - In version 7.0, you can send cover page form submissions to your email address.
Who do I contact for support?
Squarespace Customer Support can help you with these Essential Email questions:
- Billing and invoices
- Eligibility and sign up process
- Questions regarding your subscription or account status
For email delivery issues and abuse or fraud reports, contact Titan or visit their documentation. Popular articles include:
- Email Alias
- Forgot password for your mailbox?
- Import Contacts to Titan
- Creating and managing email signatures
Sign up for Essential Email by Titan
Get started with an Essential Email subscription by signing up through your Squarespace account.
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Create a business email address with Essential Email by Titan
