Delete your account

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Delete your account

Last updated August 18, 2026 18:40

What to expect when you delete your Squarespace account, alternatives to consider, and how to prepare your account for deletion.

Deleting your account removes data and content linked to your account from our systems. You can delete your account through your Account and security settings after you have canceled all your active subscriptions.

Also try: Delete your site and its contents, Cancel a website subscription, and cancel Acuity subscription, Unfold subscription, or Bio Sites Pro subscription.

Prepare to delete your account

Before deleting your account, you need to cancel your subscriptions, manage your domains, and clear your accounts of balances and transactions to avoid errors and unexpected charges. If you're a site contributor, you can let the site owner know before deleting your account.

There are a few optional steps you can take, like exporting your content and downloading invoices. This can be helpful to keep before you delete your site, since you can’t recover them after deletion. You can also delete or uninstall the Squarespace app from your device to remove locally-stored data.

Cancel your subscriptions and trial sites

If you're planning to delete any sites you own, cancel all subscriptions associated with the account:

Transfer or cancel Squarespace domains

Before deleting sites you own, cancel or transfer any associated Squarespace domains first. When you cancel a domain or disable auto-renew, you can’t delete your account until the domain expires at the end of their billing cycle.

Learn more about what to do with your domain if you cancel your website.

Cancel third-party website subscriptions

If you purchased websites from a third-party reseller, cancel the website subscription with your reseller or disable auto-renew. You can’t delete your account until the website expires at the end of the current billing cycle. If you canceled your resold site before the end of your billing cycle, contact us for more help.

Act on your Squarespace Payments, Squarespace Balance, and Squarespace Capital accounts

Before you delete your Squarespace account, ensure your Balance, Payments, and Capital accounts are inactive. When you delete your account, all of the data is permanently deleted from our systems. Any cards issued through Squarespace Balance are canceled immediately.

To delete your account, you need to meet these conditions:

  • Your account balance needs to be $0. You can’t have a negative balance or funds left over in your account.
  • It needs to be over 180 days since your last processed transaction. If you try to delete your account sooner, you'll get an error message about potential chargebacks.
  • You have no pending transfers coming in or out of your account.
  • Your Squarespace Capital loans need to be completely paid off and resolved.

Remove payment information from all subscriptions

When you pay for a Squarespace subscription (like a website, domain, or Acuity), your card is linked to that subscription, not your Squarespace account.

If your card is used to pay for a subscription, your card stays on file after you delete your account and may be charged again when the subscription is set to renew. Cancel your subscriptions to ensure you won’t get charged again.

Download your LLC documents

If you have an active or canceled ZenBusiness LLC plan, download your documents from your dashboard before deleting your account. Your LLC dashboard displays your documents, but ZenBusiness stores and manages them, and you might lose access to them after your plan ends.

Follow these steps to delete your account:

  1. Open the Security settings in your account dashboard.
  2. Click Delete account, then log in to confirm.
  3. A window appears displaying your account information and any active subscriptions. You can also cancel trial sites here. To cancel other subscriptions, follow these steps.
  4. Return to your account and security settings. If canceled subscriptions still appear in the list, click Refresh above the subscriptions list.
  5. After all active subscriptions are canceled, click Delete account, then click Confirm.

What happens when my account is deleted?

Deleting your account ends your relationship with Squarespace. Any content and personal data linked to your account is permanently removed from our systems and can’t be recovered. Sites or other subscriptions you’re a contributor to won’t be affected.

Note: If you delete your Squarespace account connected to Unfold or Bio Sites, that data is also deleted.

Consider these alternatives instead of deleting your account

Consider alternatives that won’t delete your account:

Note: We may keep some of your data if it’s required by law, to settle disputes, protect our rights and the rights of others, or meet our financial and legal obligations.

What happens to blog posts from a deleted contributor account?

If a contributor deletes their account, only sites they own are affected. The contributor converts to a basic author on any blog posts they created.

The site owner can remove the basic author, which deletes them from our systems. If the owner removes the basic author, they need to select a new author to replace them. If you’re a contributor to an active site you don’t own, let the site owner know you're deleting your account.

Can I recover my deleted account?

No. You can't recover a deleted account, but you can create a new account with the same email address.

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Delete your account