Recover your account by text message

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Recover your account by text message

Last updated September 21, 2026 14:54

Get a text message sent if you can’t remember your email to access your Squarespace account.

Add one phone number to your account to have a text message sent if you can’t remember the email you use to access your Squarespace account.

Also try: Recovering your account email address

Note: Email address recovery by text message is available to phone numbers from the following countries. It may take several minutes to receive a code, as delivery timing varies by carrier. If you don’t receive your text message after you’ve enabled account recovery via SMS, it may be because you unsubscribed. To resubscribe, text “Start” to the relevant number or Alpha sender ID for your country:

  • Australia: Squarespace
  • US: 54016
  • Canada: +12892170914
  • Ireland: Squarespace
  • UK: +441304600052
  • US: 54016

Add a phone number to your account for account recovery

Note: If SMS two-factor authentication (2FA) method is enabled, the phone number you use for it will auto-fill here. If you update your account recovery phone number, your 2FA phone number will automatically update to the new one as well.

To add a phone number to your account:

  1. Open the Account & Security panel. Click Account recovery, then click Set up.
  2. You'll be prompted to verify your email address. Click Send email, then find the email in your inbox and click Verify now.
  3. Select your country from the Country drop-down menu, then enter your phone number.
  4. Click Send Code. You’ll receive a text with a six-digit code. If you don’t receive a text message, click Resend code.
  5. Enter the six-digit verification code, then click Confirm. After you're done, you'll now have the option to recover your account email via SMS.

Request your account email by text message

To recover your email address by text message if you added a number to your account:

  1. On the Squarespace login page, click Can’t Log In?, then click Forgot the Email Address?
  2. Check Phone Number and enter your phone number.
  3. Click Send Text. Standard SMS rates apply.
  4. You’ll receive a text message with the account's email address to the phone number associated with the account.

Can I change the phone number I use for account recovery?

To change your account phone number:

  1. Open the Account & Security panel, click Account recovery, then click Phone number.
  2. Log in to verify your account.
  3. Select your country from the Country drop-down menu, then enter a different phone number.
  4. Click Send Code. You’ll receive a text with a six-digit code. If you don’t receive a text message, click Resend code.
  5. Enter the six-digit verification code then click Confirm. Your phone number will also be changed for two-factor authentication.

Disable text message account recovery

To disable text message account recovery:

  1. Open the Account & Security panel, and click Account Recovery.
  2. Click Turn Off, then log in to verify your account.
  3. Click Turn Off to confirm.

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Recover your account by text message