Transferring an Enom domain to Squarespace

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Transferring an Enom domain to Squarespace

Last updated September 03, 2026 13:36

To manage all aspects of your site in one place, move your domain billing and settings from Enom to Squarespace.

If you have a domain with Enom, you can transfer it to Squarespace by following this guide. When you transfer your domain, you can manage all of your domain settings and billing from your Squarespace account. You may also find Enom's guide helpful as you work on the transfer.

Before you begin the transfer, consider reviewing:

Note: Enom no longer sells domains directly to customers. We confirmed the steps in this guide were accurate in 2020. If you find that the steps in this guide are no longer accurate, visit Transferring a domain to Squarespace.

Step 1 - Log into Enom

Go to Enom and log into your account to prepare your domain for transfer. From the top Domains menu, click My Domains.

The domains menu of an Enom account is shown with the My domains option and the Domains tab highlighted.

Step 2 - Verify domain contact information

Scroll down and ensure that all Registrant and Administrative contact information looks correct, especially the email addresses. Both email addresses must be valid and accessible to complete the transfer.

Make any changes, if needed, then click Save.

Note: For a smooth transition, set the domain's registrant and administrative contact as the same person, then let that person handle the transfer.

The administrative contact information screen of an Enom domain is shown with the Email Address field and Save button highlighted.

Step 3 - Unlock domain

From the Manage Domain drop-down menu, click General Settings.

The Manage Domain option is shown on an Enom account with the General Settings option highlighted in the dropdown menu.

Next to Registrar-Lock, select Disable, then click Save.

The my domains tab of an enom domain is shown with the Registrar lock option and save button highlighted.

Step 4 - Request authorization code

Next to Auth Info / EPP Key, click Email Auth Info to Registrant.

Enom will now send your authorization code to the registrant email address. You’ll enter this code later, so ensure that you have access to the email.

The my domains tab of an enom domain account is shown with the Email Auth Info to Registrant option highlighted.

Step 5 - Start the transfer and enter the authorization code

Begin the transfer process in your Squarespace site’s Domains panel:

  1. Open the Domains panel for the Squarespace site you're transferring to..
  2. Click Use a domain I own.
  3. Enter the full domain name you’re transferring in the Domain Name field, then click Continue.
  4. Click Transfer to Squarespace.
  5. In the Enter Authorization Code field, paste the authorization code, then click Continue.

Step 6 - Review and confirm the registration data

The fields in the Registration panel automatically populate with data we detect from your public domain records:

  1. Review and confirm your contact information, paying close attention to your email address, as that's how we'll notify you when the transfer is complete.
  2. Click Save and Continue. Your public records will update when the transfer is complete.

Step 7 - Enter or review your payment information

In the Payment Information panel, the card attached to your site appears as the payment method. If your site is on a trial, you'll enter your credit card information. When everything looks correct, click Save and Continue.

If you have any trouble entering your credit card information, ensure you're using a payment method we accept.

Step 8 - Review your order

The Review Order panel shows the transfer details. When you transfer your domain, we charge for one additional year of domain registration. Pricing is based on your domain’s TLD, and may be free if you’re eligible.

To confirm the transfer:

  1. Review the payment information.
  2. Confirm the total charge for one year of domain registration.
  3. Review the terms near the bottom of the panel, including your domain’s new expiration date.
  4. If everything looks correct, click Confirm and Purchase.
  5. A message appears confirming you've initiated the transfer. Click Done to return to your Domains panel.

Step 9 - Accept the transfer from Enom

After you've entered your authorization code, Enom sends an email to the domain's primary contact with a link to approve or deny the transfer. If you don't click the link, Enom will automatically approve the transfer within five days of entering your authorization code.

Step 10 - Check the transfer status and fix issues

Next, return to the Domains panel to confirm the transfer is in progress. If there's an issue with the domain, an error message will display.

To check the status of your transfer:

  1. In the Domains panel, you'll see a “Transfer in progress” message under your domain.
  2. Click your domain, then click Refresh status to see the current status.

Transfer status error messages

If your domain displays an error message, you can clear it depending on the message:

  • Domain is locked - This message displays if the domain is locked, which blocks the transfer. To fix the issue, log into Enom and unlock the domain. After unlocking the domain, this message will clear.
  • Authorization code needed - This message displays if Enom rejected the authorization code you entered in Step 5. To fix the issue, ensure the authorization code is correct, enter it in the error message's text field, then click Submit. We suggest copying and pasting the code for accuracy. After entering the correct authorization code, this message will clear.

Step 11 - Review DNS settings (optional)

While you wait for the transfer to complete, you can review your domain's DNS settings:

  1. Open the Domains panel.
  2. Click the domain that's pending transfer, then click Edit DNS.
  3. To delete records you no longer need, click the red trash can.
  4. To create a new custom record for your domain, click Add record

As you review the DNS records, keep in mind:

  • While the domain is transferring, the DNS Settings panel can only display MX, TXT, A, CNAME, and SRV records. These records are imported from your domain provider. You can compare the records in the Squarespace DNS Settings panel to your provider's settings to determine if any are missing.
  • If you have a custom email address attached to your domain, leave the MX records in place.

Step 12 - Wait for the transfer to complete

Enom should release the domain to Squarespace. If your domain transfer is still pending after 15 days, and you’ve correctly followed all steps above, contact Enom for more details. This timing is out of Squarespace’s control.

While your transfer is in progress, we don't recommend changing your DNS settings or adding a Google Workspace email account. Wait until your domain is fully transferred before adding any new integrations.

When the domain is fully transferred, you'll receive a “Thank you” email from customercare@squarespace.com, and the domain will appear in the Domains panel with a green label.

Troubleshooting failed transfers

If your domain fails to transfer, you’ll get an email from Squarespace. This can happen if you entered wrong information in the registration field, Enom rejected the transfer, or for other reasons.

Tips

Cancel or remove the transfer

If your domain transfer is pending, you may be able to cancel it.

If the transfer failed and you need to try again, you can remove the current transfer before starting over.

Next steps

After the domain transfer is complete, you can:

Getting more help

For more help with transferring from Enom, contact their support team. You can also visit their documentation.

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Transferring an Enom domain to Squarespace