Track and manage your Squarespace Payments payouts

Track and manage your Squarespace Payments payouts

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Last updated October 06, 2026 21:46

Understand how and when funds from your store sales transfer to your linked bank account.

Payouts are the automatic transfer of funds from your Squarespace Payments account to your connected bank account. Payouts are usually sent within 1-5 business days, depending on your bank or country. If your funds are delayed, check for a payout hold or a bank connection issue.

Complete your Squarespace Payments account setup

Connect a bank account to receive payouts for your Squarespace Payments transactions. You can connect a bank account after you accept your first payment.

If you have access to the Squarespace Balance spending account, you can spend funds the same day they finish processing once you activate your balance card. After accepting your first payment, connect a bank account to send funds using one-time transfers. Learn more about Squarespace Balance.

Squarespace Payments holding period for new accounts

Your first payout has a brief holding period before it’s sent to your bank account.

If you're new to Squarespace Payments:

First payouts have an 8 to 12-day holding period that starts when a bank account is connected successfully. If you have a Squarespace Balance account, the initial holding period is 7 days.
For the exact start date of the holding period, check the “Payout account connected” email you received.
After this one-time delay, future payouts proceed normally.
In very rare cases, extra security checks may occasionally trigger another hold.

There is no holding period, if you already had Stripe connected, and followed these steps to set up Squarespace Payments.

Find your payout history in the Orders panel

Computer
Squarespace App

In the Orders panel, you can click an individual payout to view the payout summary, which includes charges, fees, refunds, and chargebacks. By clicking on an individual payout, you can also view the estimated arrival date of the funds.

To view your payouts:

Open the Finance panel and then the Orders panel.
Click an individual payout to view the payout summary.

To filter payouts by date:

Under Payments, click Date.
Enter a start and end date.
Click Apply to view the filtered results.
Click Reset to clear the date filter.

Android and iOS

In the Selling panel, you can click an individual payout to view the payout summary. The payout summary includes charges, fees, refunds, and chargebacks. By clicking on an individual payout, you can also view the estimated arrival date of the funds.

To view your payouts:

Tap the Selling panel, then tap Finance.
Tap the Payouts tab.
Tap an individual payout to view the payout summary.

To filter payouts by date:

Under Payouts, tapto sort your payouts by oldest or newest.

How automatic payout processing timelines work

Your payout schedule determines when your Squarespace Payments funds are sent to your bank account.
Payouts are created daily. Depending on your country, payouts take time to process before reaching your bank.
Processed payouts are sent to your bank at the start of each day, 12:00 AM UTC. Your payout amount depends on when transactions are done processing and available in your account.
US/CA: Funds available by 3:00 PM ET are included in your daily payout. Funds available after 3:00 PM ET move to the next day’s payout.
EU/UK: Funds available by 3:00 PM GMT are included in your daily payout. Funds available after 3:00 PM GMT move to the next day’s payout.
AU: Funds available by 7:00 AM AEST are included in your daily payout. Funds available after 7:00 AM AEST move to the next day’s payout.
NZ: Funds available by 9:00 AM NZST are included in your daily payout. Funds available after 9:00 AM NZST move to the next day’s payout.
Depending on your bank, country, and account status, funds usually arrive 1-5 business days after the payout is sent.
When we send a payout, we email a confirmation from no-reply@squarespace.com with the subject line “Your payout is on the way!” to the account Payments Manager.
If your business is based in Australia or New Zealand, you're prompted to upload a bank statement during your first payout. After upload, verification takes 1-2 business days, and we send the payout after approval.

Note: Regional bank holidays, account status, or risk reviews can delay payouts.

When will I receive my money?

A payout is sent to your bank after it’s processed. Payout processing times vary by country.

AU: 1-3 business days
CA/UK/EU: 1-4 business days
NZ: 1-5 business days
US: 1-2 business days

Payouts sent on weekends or holidays can experience delays. When your funds arrive following a weekend or holiday varies by country:

US/ CA/EU: The next business day
UK/NZ: Same day
AU: Same day or next business day depending on your bank

After a payout is sent, your bank may take additional time to process and deposit the funds. Most banks deposit payouts immediately, though some take a few extra days. Contact your bank if you haven’t received a payout sent.

Is there a minimum payout requirement?

Yes. Payouts wont send until your available funds meet the minimum requirement. Review minimum payout requirements for your location.

Why haven't I received my payout?

Payouts may be delayed due to regional bank holidays, account status, or risk-related holds and reviews. You can check the status of your account, or any risk-related holds and reviews, from the Finance panel.

Fix a failed payout due to banking connection issues

Payouts fail if your linked bank account is inactive. If you get a bank connection error, reconnect an eligible bank account to resume payouts. After a payout fails three times the bank account is blocked and you have to reconnect or update your bank account to resume payouts.

My site was canceled or expired. What happens to my payout?

If your site expires or you cancel it, we disable Squarespace Payments but your payouts still proceed. You can also still issue refunds, manage disputes, and access tax forms from the Finance panel.

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Track and manage your Squarespace Payments payouts