Sample messages for your privacy policy

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Sample messages for your privacy policy

Last updated September 02, 2026 22:30

Create your own privacy policy using these example messages.

Posting a privacy policy helps visitors understand how your site collects visitor data. Depending on where you or your visitors live, you may be required to disclose this information. These are sample messages you can mix and match to build your own policy depending on how you use Squarespace. You can add these sample messages to any legal or policy pages you create.

How to use this guide

The sample messages in this guide are for information purposes only and don't constitute legal advice. We recommend working with a legal expert for specific guidance about your website or business, and to understand your local regulations regarding data privacy.

To learn how to add this information to your site, visit Sharing terms and policies on your site.

Before you begin

  • All Squarespace sites use visitor data to work correctly. Learn about how your site uses cookies and visitor data.
  • If your site uses third-party services through connected accounts or code-based integrations, check with those platforms to review how they manage visitor data. For example:
  • If you embed a Google Map or Vimeo video, your website may be sharing information about your visitors with those third-party services.
  • If you add a Facebook Like button, your website may provide information about your visitors to Facebook.
  • If you connect a payment processor, your online store may provide information about your visitors to the payment processor.
  • Consider adding a cookie banner to inform visitors about your cookies and prevent non-essential cookies from being placed until after visitors have acknowledged the banner.
  • Some of these topics may not apply to your site, and these sample messages may not be complete and accurate for your needs.

Analytics

This message is about the data your site collects to power Squarespace analytics. This only addresses Squarespace analytics and may not cover any third-party analytics tools you've added to your site.

This website collects personal information to power our site analytics, including:

  • Information about your browser, network, and device
  • Web pages you visited prior to coming to this website
  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks
  • Internal links
  • Pages visited
  • Scrolling
  • Searches
  • Timestamps

We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

Use this message to let visitors know how your site uses cookies. Third-party tools you add to your site might also place cookies on a visitor's device. This message only addresses Squarespace cookies and doesn't cover cookies that other tools use, such as Google Analytics or Meta. Depending on how you set your cookie banner, this text may also vary.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

Visitor data

For customers

Use this message to explain what data your site collects to fulfill orders. This message is only relevant to you if you sell products and manage orders on your site. If you're a Squarespace Payments seller, also review the Squarespace Payments sample message.

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address
  • Details relating to your purchase (for example, your shirt size)
  • Email address
  • Name
  • Phone number

We provide this information to Squarespace, our online store hosting provider, so that they can provide website services to us.  We also provide this information to [our shipping service provider(s)] so we can ship your order to you. You can read their privacy policy(ies) at [shipping service provider privacy policy URL(s)].

Our payment processor(s) [payment processor name(s)] will also collect payment information from you. You can read their privacy policy at [payment processor privacy policy URL].

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

For custom merchandise

Use this message to explain how you share data with Printful to fulfill print-on-demand orders. This message is relevant to you if you sell custom merchandise through Printful.

We use Printful, a third-party service, for fulfilling custom merchandise‌ orders. Printful handles the production, packaging, and shipment of products. After you place an order, your order details are automatically sent to Printful for fulfillment.

These details include your:

  • Billing and shipping address
  • Details relating to your purchase (for example, product dimensions)
  • Email address
  • Name Phone number

We share this data with Printful for the purpose of producing and delivering your products. We recommend reviewing Printful’s privacy policy to understand how they process the data they receive.

For form block submissions

Use this message to explain what data your site collects when you use form blocks. You can store form block data in different places, so customize the bolded text in this sample message to match your form block storage method(s). This is only relevant to you if you use form blocks on your site.

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We provide this information to Squarespace, our website hosting provider, so that they can provide website services to us and help us manage our relationship with you. We also provide this information with [storage method(s)] for storage and [with Zapier for data porting].

For member site subscribers

Use this message to inform customers of the information your site collects when they buy a membership. This is only relevant to you if you enabled Member Sites.

When you subscribe and purchase a membership on this website, we collect personal information from you to enable your member sites access. We may collect information like your:

  • Billing and shipping address
  • Details relating to your subscription
  • Email address
  • Name
  • Phone number

We provide this information to Squarespace, our website hosting provider, so that they can provide exclusive member site hosting services to us and help us manage our relationship with you.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

For invoices

Use this message to describe how you collect and process information to bill your clients. This message is relevant to you if you send invoices to customers or wholesalers through your site.

We use branded invoices to collect payments. We share this information with Squarespace, our website hosting provider, so they can provide invoicing services to us.

We may collect information like your:

  • Email address
  • Invoice details (for example, line items)
  • Name
  • Payment history

Squarespace makes use of Stripe, a third-party payment processing provider which also receives your personal information and processes it in accordance with their privacy policies.

For proposals, estimates, and contracts

Use this message to explain the data you collect when sending legal or professional documents. This message applies to you if you send proposals, estimates, or contracts to your clients.

When you contact us or agree to a service, we collect information necessary to negotiate, draft, and execute the service agreement.

This information may include your:

  • Business details (for example, project scope)
  • Email address
  • Name Phone number

This information is processed and stored securely through our use of the Squarespace platform.

For shipping

Use this message to explain how you share names and addresses with carriers to deliver orders. This message applies to you if you use third-party shipping services or calculate real-time shipping rates.

When you purchase a physical product on this website, we collect personal information from you to ship the order to you.

We may collect information like your:

  • Billing and shipping address
  • Details relating to your purchase (for example, the product’s weight)
  • Email address
  • Name
  • Phone number

We share this information with Squarespace, our website hosting provider, so that they can provide shipping services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

For taxes

Use this message to explain how you use visitor locations to calculate sales tax. This message applies to you if you use automated taxes or a third-party tax extension.

When you make a purchase from us on this website, we use Squarespace as our commerce platform. Squarespace makes use of Stripe, a third-party service provider, to power automated tax calculations. We may collect information like your:

  • Billing and shipping address
  • Details relating to your purchase (for example, Product Tax Codes for the items purchased)
  • Name

Stripe may also receive personal information and process it in accordance their privacy policies.

For use of share buttons

Use this message to explain the data your site may collect as part of share button functionality. This is only relevant to you if you’ve enabled share buttons.

This website includes share buttons which enable you to share pages or other content from this site to the following third party services: [LIST SERVICES]. If you click a share button, these third parties may receive your personal data, including:

  • Information about your browser, network and device
  • Details about the web page or content you shared or proposed to share
  • Your IP address

For use of blog comments

Use this message to explain the data your site may collect as part of blog commenting and Simple Likes functionality. This is only relevant to you if you’ve enabled comments and/or Simple Likes.

This website includes commenting functionality on some pages which enables you to post a comment. This website collects personal information when you post a comment, including:

  • Your name (which will be displayed as part of your posted comment)
  • Your email address (optional, to let you know if someone replies to your comment)
  • Your website URL (optional)

This website includes “likes” functionality on some blog posts which enables you to “like” a post. This website collects personal information when you like a post to try to prevent the same person from liking the same post during the same visit, including:

  • Information about your browser, network and device
  • Details about the web page or content you shared or proposed to share
  • Your IP address

For website visitors

Use this message to explain the data your site collects to serve the website to visitors.

This website is hosted by Squarespace. Squarespace collects personal information when you visit this website, including:

  • Information about your browser, network and device
  • Web pages you visited prior to coming to this website
  • Web pages you view while on this website
  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. You can read more about how Squarespace uses your data (site usage information of end users) for its own purposes in their Privacy Policy.

Customer accounts

Use this message to list the data your site collects to power a customer's account. This is only relevant to you if you've enabled customer accounts.

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

  • Billing and shipping address(es)
  • Details about your orders (for example, your shirt size)
  • Email address
  • Name
  • Phone number

We provide this information to Squarespace, our website hosting provider, so they can provide website services to us and help us manage our relationship with you.

Emails

Abandoned cart emails

Use this message to inform customers of when they'll receive abandoned cart notifications and how to unsubscribe from them. Abandoned checkout recovery is available on the Basic, Core, Plus, Advanced, and Commerce Advanced plan.

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

  1. You enter your email address at checkout, or are logged into your customer account.
  2. You add a product which is in stock to your shopping cart.
  3. You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

Marketing emails

Use this message to notify visitors of your Squarespace Email Campaigns. If you use Mailchimp for email marketing, refer to them for help creating this section of your policy.

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We provide your contact information to Squarespace, our email marketing provider, so they can send these emails on our behalf and help us manage our relationship with you.

Order and account emails

Use this message to inform customers of the emails they might receive from your online store.

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a customer account
  • Your customer account password has been reset or updated
  • You’ve made a purchase
  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We provide your contact information to Squarespace, our website hosting provider, so they can send these emails to you on our behalf and help us manage our relationship with you.

SMS campaigns

If you send SMS campaigns, explain to visitors how you use their information to send SMS campaigns to them and how they can opt-out of future campaigns. Include details like this on a public page before getting your business verified to send SMS campaigns.

When you opt in to receive SMS marketing campaigns from us on this website, we collect personal information from you to send these communications. We may collect information like your:

  • Name
  • Mobile phone number
  • Opt-in date/time and opt-in status
  • Interaction history with our text messages (like link clicks or keywords texted)

We provide this information to Squarespace, our text messaging service provider, so that they can provide SMS deployment and automated marketing services to us.

Your mobile information and phone number will be kept confidential and will not be sold, rented or shared with unauthorized third parties for their marketing or promotional purposes. You can opt out of receiving text messages at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message you receive from us.

Note: Do not include any language in your Privacy Policy which states or suggests that a visitor opt-in to receive SMS campaigns from you also enables your affiliates, partners or other third parties to send those visitors messages. Such language may prevent your business from being verified to send SMS campaigns or may result in suspension of your ability to send SMS campaigns.

Fonts

If your site uses Squarespace's built-in font integrations with Google Fonts and Adobe Fonts, use this message to explain to customers how your site uses their information to display fonts to them.

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

Scheduling

Use this message to explain what data your site collects when you use Acuity Scheduling.  If you use custom forms to collect additional information from your clients when they make a booking on your site, you will need to update the details in this message. If you have enabled SMS appointment reminders, you may wish to include details about how and when your site may send SMS messages to your clients.

When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

  • Name
  • Email address
  • Phone number
  • Details relating to your appointment (for example, who referred you)
  • Files you uploaded

We provide this information to Squarespace, our online scheduling service provider, so that they can provide online booking services to us.

Squarespace Payments

Use this message to explain what data your site collects and how Squarespace and our partners use that data when you use Squarespace Payments.

When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

Next steps

After you create your privacy policy, display it on your site. Visit Sharing terms and policies on your site to learn about different ways you can publish your policy.

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Sample messages for your privacy policy