Signing up for Google Workspace

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Signing up for Google Workspace

Last updated October 05, 2026 19:06

Create a Google Workspace account and set up an email address for your custom domain.

This guide explains how to create a custom email address by signing up for Google Workspace from your Squarespace site.

Google Workspace isn't available on Mobile start plans.

Note: Google Workspace, previously known as G Suite, includes Google's business version of Gmail. If you signed up for an account when it was called G Suite, Google automatically transitioned your account to Google Workspace. The functionality is the same.

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Google Workspace general signup requirements

To sign up for Google Workspace through Squarespace from a website or parking page, you’ll need to meet these requirements.

  • Location - You must be in one of Google Workspace’s supported countries.
  • Website type -  You can sign up through a parking page or a website on Squarespace version 7.1 or 7.0. You can’t have a Squarespace 5 site.
  • Website subscription - You can be on a website trial, or any website subscription plan and billing cycle. You can’t have a Mobile start plan.
  • Permissions - If you are signing up from a website, you need to be a site owner or admin. If you don't have a website and are signing up from your domain's parking page, you need to be a domain owner.
  • Domain - Your website or parking page must have at least one custom domain. This can be a third-party domain or a Squarespace domain. If you have a Squarespace domain, ensure you've verified your domain ownership, and confirm your domain subscription is active. If your domain is hosted by a third-party, confirm you properly configured your DNS records to connect your custom domain to Squarespace. Your domain can’t:
  • Have a previous Google Workspace or legacy G Suite or Google Apps account.
  • Have an Essential Email by Titan subscription.
  • Have MX records on the DNS.
  • Have a Google Workspace verification TXT record on the DNS.
  • Be resold through Google Workspace, which means you already have a Google Workspace account (you created one when you bought your domain through Google Workspace).
  • Homepage visibility - Your homepage must be enabled and visible to the public. Google workspace won’t work if your homepage is hidden behind a page or site-wide password.

It’s not possible to simultaneously register a Google Workspace account to a Squarespace domain and Squarespace subdomain. You can only choose one. As an alternative, consider adding a user alias domain or secondary domain.

Free Google Workspace offer eligibility

We offer a free year of Google Workspace to customers with websites on our higher tier plans. Beyond the general requirements to sign up for Google Workspace through Squarespace, you must meet additional requirements to claim the free offer, which you can read about in Free Google Workspace offer.

Step 1 - Register and purchase your account

  1. Open the Domains dashboard and click the domain you'd like to use.
  2. Click Email.
  3. Click Get Started.
  4. Choose to pay Monthly or Annually, then click Select to choose a plan. It's not possible to switch to a different Google Workspace billing plan after creating your account.
  5. In the Registration page, enter your information in the following fields:

Email Address

  • First name - Your first name
  • Last name - Your last name
  • Username - Follow Google’s name guidelines. Usernames can use letters (a-z), numbers (0-9), dashes (-), underscores (_), apostrophes ('), and periods (.). As you type in this field, your full email address appears.
  • Domain - This field automatically populates with your primary domain. If you have more than one domain, use the drop-down to select a different domain for your email address.
  • New email address - Displays a preview of your new Google Workspace email

Contact information

  • Personal email - Replace email@example.com with an email address you already use. For example, a personal @gmail or @yahoo email address. Don’t enter the new Google Workspace email you’re creating.
  • Organization - If you don’t have an organization name, enter your name.
  • Country - Select your country from the drop-down menu.

  • Postal code - If your country doesn't use a postal code, leave this field blank. If “Invalid ZIP Code” appears, it means your postal code isn't formatted correctly. Confirm your postal code is correct, then enter it again. You may need to add your postal code in the following format: five digits, a hyphen, and four digits (Example: 12345-6789).

  • Review your information, then click Save and continue.

  • In the next panel, add your credit card information. To avoid failures, use a card that doesn't have 3D Secure features. Click Save and continue.
  • Review the order and the terms of service, then click Confirm and purchase.

A message appears confirming your account registration is processing. Click Go to Google Workspace to return to the Google Workspace panel.

The email address you created has Administrator permissions in Google Workspace. To learn more about the Administrator role, visit Google's documentation.

Note: After you register, a Google couldn't verify domain message may appear in Squarespace. The message should go away after you complete steps 4 and 5 below. If the message doesn't go away, follow the steps in Troubleshooting Google Workspace domain verification.

Step 2 - Find your temporary password at your current email address

  1. Check the inbox for the email address you entered when signing up for Google Workspace. We'll send an email with your temporary password. The email subject line is “Welcome to Google Workspace.” If the email doesn't appear, check your spam folder.
  2. If you entered a username that already exists during registration, your welcome email will include a temporary username. The temporary username may look something like this: squarespace-provisioned-admin@exampledomain.com.
  3. In the email, click the Log into email button and use the username you entered or the temporary username to log in.
  4. If you received a temporary username, you can change it to your original choice. After changing it, the original username (squarespace-provisioned-admin@) automatically becomes an alias. You can delete the alias.

Keep in mind:

  • Google also sends a welcome email that doesn't include a temporary password. You can ignore this email since you need the Squarespace welcome email to complete the signup process.
  • If you added a new user, the welcome email's subject line is Google Workspace Email Invitation.

Resend your Google Workspace welcome email

If your welcome email isn't in your inbox or spam folder, you can resend it:

  1. Open the Domains dashboard and click the domain linked to the Google Workspace account you'd like to manage.
  2. Click Email.
  3. Click View Details.
  4. Under Users, click …next to the Google Workspace user you created.
  5. Click Send invitation or Reset password.

Note: If your subscription has migrated from Google to Squarespace, we’re now your billing provider for Google Workspace. You can manage your billing and users for your Google Workspace account from Squarespace after you confirm Squarespace is your new billing provider.

To confirm Squarespace is your new billing provider:

  1. Open the Domains dashboard and click the domain linked to the Google Workspace account you'd like to manage.
  2. Click Email.
  3. Click Manage Plan.
  4. Click Confirm.

After you confirm, your subscription will be cancelled in Google and transferred to Squarespace. You'll receive an email from Google stating that your subscription was cancelled, and you can disregard this email. Your subscription will remain active in Squarespace and no action is needed on your end.

Step 3 - Log in and accept Google’s terms of service

  1. Log in using the temporary password and the new email address you created. If you’re already logged into another Google Workspace or Gmail account, you’ll first choose Add account and then log in.
  2. Follow Google’s prompts to create your own password and accept Google Workspace’s Terms of Service.
  3. You’ll be taken to your new Google Workspace Admin console to verify your domain.

Tip: If a registration failure or other error message appears during this process, visit Troubleshooting Google Workspace.

Step 4 - Verify your Google Workspace domain

When you go to your Google Workspace Admin console for the first time, Google may ask you to verify your domain using their Set up Admin Console at the top of the Admin console dashboard. This is a security measure to ensure no one else uses your domain with Google Workspace.

If this prompt doesn’t appear in your Google Admin Console, open the Google Workspace setup tool and verify your domain. To learn more about verifying your Google Workspace domain with Squarespace, follow Google’s documentation.

verify domain option highlighted in google admin console

Step 5 - Add MX records

Google Workspace requires Mail Exchange (MX) records to send from and receive email to your inbox. The steps you’ll take to add these records depends on whether the domain you use for Google Workspace is a Squarespace domain or a third-party domain.

New MX records may take up to 48 hours to fully process and send email to your address. If you can’t send or receive mail after 48 hours, contact us.

Squarespace domains using default Squarespace nameservers

If you create a Google Workspace account using a Squarespace domain, the MX records generate in your domain’s DNS records automatically. To ensure the records were added, visit Adding Google Workspace MX records.

Third-party domains and Squarespace domains using custom nameservers

If you registered your domain through a third party like GoDaddy or Hover, or are using a Squarespace domain with custom nameservers, you’ll receive an email with instructions on how to add MX records to your domain's DNS settings. This step is required to receive email at your Google Workspace email addresses.

For more help adding MX records, visit Google’s documentation. Find steps for your specific domain host in their provider-specific MX records guides.

Free up your domain

Signing up for Google Workspace through Squarespace is only possible if your domain isn’t already associated with a Google Workspace account. In certain situations, you may want to start over and free up your domain from an existing Google Workspace account by submitting a request to Google.

Doing this will make it possible to to sign up for Google Workspace again through Squarespace and claim the free offer if you meet other eligibility requirements. Keep in mind that following these steps will release your domain from Google’s system, rename users on the existing account, and you’ll have to start over with your account settings.

To free up your domain:

  1. Fill out Google’s form.
  2. Google will email you to verify that you’re the domain owner. This involves adding a CNAME record to your domain. If you have a Squarespace Domain, follow these steps. If you have a third-party domain, log into your domain provider’s site and follow their instructions to add the record.
  3. Wait 24-48 hours for the change to take effect. Then, follow Google’s instructions to confirm you’ve taken these steps. They’ll let you know when the process of freeing up your domain starts and finishes.
  4. When the process is complete, you can sign up for Google Workspace again through Squarespace.

Next steps

After completing these steps, you’re ready to use your Google Workspace account. You now have an email address for your custom domain. From here, you can:

Note: Don't use your Google Workspace address as your Squarespace account email address. If your domain expires or you forget the password for both accounts, you could be locked out of Squarespace. If you've already done this, we recommend changing your account email address.

Troubleshooting

When signing up for Google Workspace, you may encounter error messages.

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Signing up for Google Workspace