Connecting a Turbify domain to your Squarespace site

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Connecting a Turbify domain to your Squarespace site

Last updated July 06, 2026 15:27

If you purchased a domain from Turbify and want to keep it registered with them, you can connect it to your site using DNS Connect.

To connect your domain from Turbify (formerly Verizon Small Business Essentials) to your site, follow the steps in this guide. You may also find Turbify's guides helpful as you work on the connection.

Tip: If your domain is eligible, we recommend transferring it instead of connecting it. Learn more about the differences between transferring and connecting or get started with a transfer.

Note: Before Verizon Small Business Essentials became Turbify in 2022, it rebranded itself as Aabaco from December 2015 to January 2018. Aabaco was aquired by Yahoo in January 2018. Verizon bought Yahoo in 2021. If you registered a domain with Aabaco or Yahoo during these time periods, you can use this guide to connect your domain.

Before you begin

• Before going through the steps below, review our requirements for connecting a third-party domain.
• If your plan with Turbify includes site hosting, you may need to switch to a domain-only plan to connect your domain to Squarespace. You can review the plan options on Turbify's Domains page.

Step 1 - Start the connection in Squarespace

To connect your domain, start in the Domains panel:

1. Open the Domains panel.
2. Click Use a domain I own.
3. Enter the full domain name you’re connecting in the Enter domain field, then click the arrow.
4. Click Connect domain.

Note: If you see a message that says “This domain is already connected to another Squarespace site,” check your other Squarespace sites to find where the domain is connected. After finding the site, disconnect the domain.

1. Select Turbify from the dropdown menu.
2. Click Connect domain.
3. In the message that appears, click Continue.
4. A new panel will open with the records to create in your Turbify account. Keep this panel open for your reference.

Step 2 - Log into Turbify

Open a new browser window or tab to access your Turbify domain account:

1. Go to Turbify, then log into your account.
2. In the Domains section, find the domain you're connecting to your site.
3. Under Control Panels, click Domain.

You'll now copy the records from the DNS Settings panel of your Squarespace site into your domain's settings.

Note: Don't delete MX records during this process. MX Records connect your email address, and deleting them could interfere with your email service.

Step 3 - Add the first CNAME

In the first line of your Squarespace DNS Settings panel, copy the unique code that appears directly below the Name column. The unique code is a random string of numbers and letters that must point to verify.squarespace.com. In your Turbify Domain Control Panel, you'll add a new record with these values:

1. In the A and CNAME Records section, click Add.
2. In the Source field, copy and paste the unique code that appears directly below the Host column in your DNS Settings panel.
3. In the Destination field, enter verify.squarespace.com
4. Click Add.

Note: If you don't add this CNAME, or if it's entered incorrectly, the domain will unlink from your site after 15 days. If this happens, you can start over to reconnect the domain.

Step 4 - Add the second CNAME

In the second line of your Squarespace DNS Settings, www appears directly below the Name column. Many domain providers use www as the host value for this second CNAME, but Turbify uses * instead. After entering * as the host in Turbify's Domain Control Panel, you'll still see www in your Squarespace DNS Settings panel. This record must point to ext-cust.squarespace.com.

1. In the A and CNAME Records section, click Add.
2. In the Source field, enter *
3. In the Destination field, enter ext-cust.squarespace.com
4. Click Add.

Note: If you have an existing CNAME set up with a * Source, edit this CNAME so the Destination is ext-cust.squarespace.com

Step 5 - Add A records

In the last four lines of your Squarespace DNS Settings, you'll see four IP addresses in the Required Data column. Turbify only requires one A record to direct to your Squarespace site. Use the steps below to create an A record in Turbify matching the first value.

1. In the A and CNAME Records section, click Add.
2. In the Source field, enter @
3. In the Destination field, enter 198.185.159.144
4. Click Add.

Note: If you see other A records in your account that don’t match what’s shown in this guide:

• Host: blank - Delete only if it doesn't match what’s shown in this guide.
• Host: Mail or Email - Don’t delete. This connects to your email address. Deleting it could interfere with your email service.

Step 6 - Wait for the connection to complete

Now that you've entered the records, it can take 24 to 48 hours for the connection to start working properly. While you wait:

• You can watch the connection's progress. Return to your Squarespace DNS Settings, click Refresh records, and the Current Data column will show green labels as your domain connects. When the domain is correctly linked, it will appear in the Domains panel with a Connected label.
• You site may display a “This website is pending domain owner verification” message for up to 48 hours after connecting. This is normal and means that your domain is populating across the internet. If the message persists after 48 hours, contact us.
• It’s normal to see errors in the Domains panel or when visiting your domain for up to 48 hours after completing the steps in this guide. If you see any error messages after 48 hours has passed, see our tips below, or visit Troubleshooting domain connections.

Troubleshoot with the DNS record checker

If we detect that your records weren’t set up properly, your domain will appear in the Domains panel with the message Can’t verify domain ownership. To troubleshoot, use the DNS checker tool in the DNS Settings panel to see the exact CNAME and A records to fix.

Getting more help

For more help with settings in your Turbify account, contact their support team or visit their documentation. To help them understand your issue, you can use our sample message.

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Connecting a Turbify domain to your Squarespace site