Squarespace Balance business spending card

Squarespace Balance business spending card

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Last updated August 14, 2026 18:25

Access or spend money in your Squarespace Balance account.

You can opt-in to get a digital card during the Squarespace Balance setup process. After an initial review period, funds in your Squarespace Balance account are instantly accessible with your digital card.

You must enable two-factor authentication before connecting a bank account or transferring funds from your Balance account.

How do I activate and use my Squarespace Balance digital card?

You must be the Payments Manager to activate your digital card. For your security, you also need to complete two-factor authentication to activate your digital card or view your card numbers.

Your virtual card functions like a regular credit card and can be used for any standard purchase, including your Squarespace subscriptions.

After your account review is complete, you can activate your digital card:

Computer
Squarespace App (iOS)
Open the Finance panel.
Under Finance, click Balance.
In the Business Spending Card section, click Activate Digital Card. You'll be prompted to set up or complete two-factor authentication.
Enter the required information and click Accept & Activate.
On the Home menu, under Squarespace Balance, tap Activate.
Enter the required information and tap Accept & activate. You'll be prompted to set up or complete two-factor authentication. Verification can take up to 24 hours.

Where can I find my digital card account information?

To access your Balance card information:

Computer
Squarespace App (iOS)
Open the Finance panel.
Under Finance, click Balance.
In the Business Spending Card section you can view your card number, expiration date, and CVV. To view this sensitive information, click View Card Numbers. You'll be prompted to set up or complete two-factor authentication.
From the Home menu at the bottom, tap Selling.
Tap Balance.
From your Balance dashboard, you can find your Account details, tap Show card numbers, or add your spending card to your Apple wallet. You'll be prompted to set up or complete two-factor authentication.

Are there spending and card limits for my Squarespace Balance account?

You can't spend more than your available account balance. For your protection, if a transaction exceeds a certain amount, it will be blocked, and you will receive a text message at the phone number you provided during cardholder onboarding asking you to confirm the purchase. You can authorize the purchase by responding Yes and then retrying the transaction.

While you can use your card for most daily business expenses, certain transaction types and seller categories are restricted. For example, you can't use your card for:

Loan and credit card payments: Paying off financial accounts, personal loans, or credit card balances at other financial institutions.
Restricted purchase types: Making transactions related to gambling, betting, money orders, bonds, or bail payments.

How do I add my digital Balance card to my digital wallet?

To add your digital Balance card to your digital wallet:

Computer
Squarespace App (iOS)
Open the Finance panel.
Under Finance, click Balance.
In the business spending card section, click the gear icon to access Settings.
Choose your preferred digital wallet and follow the prompts.

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How do I replace my expired digital card?

If your card has expired, you can replace your digital card instantly:

Open the Finance panel.
Under Finance, click Balance.
In the business spending card section, click the gear icon to access Settings.
Click Replace card and follow the prompts.

What can I do if my Squarespace Balance card information is lost or stolen?

If you believe your Squarespace Balance card information has been lost or stolen, please immediately complete the following security measures:

Lock or unlock your digital card

To lock your digital card:

Computer
Squarespace App (iOS)
Open the Finance panel.
Under Finance, click Balance.
In the business spending card section, click Lock card, then confirm by clicking Lock digital card.
From the Home menu at the bottom, tap Selling.
Tap Balance.
From your Balance dashboard, tap Lock card.

You can unlock your digital card at any time by:

Computer
Squarespace App (iOS)
Open the Finance panel.
Under Finance, click Balance.
In the business spending card section, click Unlock card.
From the Home menu at the bottom, tap Selling.
Tap Balance.
From your Balance dashboard, tap Unlock card

Report your card as lost or stolen

Open the Finance panel.
Under Finance, click Balance.
In the business spending card section, click the gear icon to access Settings.
Click Replace card and follow the prompts.

How do I dispute an unrecognized transaction?

Open the Finance panel.
Under Finance, click Balance to access your Balance dashboard.
In the Transactions section, click on the unrecognized transaction.
Click Dispute transaction.
Enter the required information and click Submit dispute.

Who should I contact for support?

If you need help with your Squarespace Balance account or card, call 866-966-3173. This number is for Balance card support questions only. For all other services, Squarespace does not offer phone support.

Squarespace is not a bank. Squarespace partners with Stripe Payments Company for money transmission services and account services with funds held at Fifth Third Bank N.A., Member FDIC. Squarespace Visa® Commercial cards are powered by Stripe and issued by Celtic Bank pursuant to a license from Visa U.S.A. Inc.

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Squarespace Balance business spending card