Recover your account email address

Recover your account email address

false

Last updated October 26, 2026 20:17

Find or request the email address you used to log in to your Squarespace account or domain

Use our account recovery process if:

You aren't sure which email address is linked to your account.
You recently moved your domain from Google and aren't sure of your login details.
You recently moved your Acuity account to Squarespace and don't know your login details.

We'll email the next steps to the address you used. If you're already logged in, you can find your email address is in your account dashboard.

Request a recovery email

To recover your account email address:

Go to the login page.
Click Can't log in?, then click Forgot the email address?
Enter your custom domain or built-in Squarespace domain, then click Send email. Alternatively, if you've added a phone number to your account, you can enter your phone number then click Send Text.
Check all your email accounts to see which account received the recovery email.

Who receives the recovery email

We only send recovery emails to the site owner's email address. For parked domains, we send the email to the domain owner's address. To find a contributor's email, the site owner can log in and check the contributor's profile.

What to do if you don't receive the recovery email

If you can't find the recovery email, check your spam and junk folders in all your email accounts.

If you still can't log in, contact us so we can help find your account. After we verify your identity and ownership, a member of our Support team will help you log in. We might ask you to verify your identity through our vendor, Plaid.

Was this article helpful?

Yes No

53 out of 294 found this helpful

Yes No

Recover your account email address